IDG’s Top Enterprise Stories |
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| | Our top picks from IDG's editors |
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| Expert CIO Bruce Lee discusses three traps that can trip up CIOs as they drive digital transformation initiatives. Read More ▶ |
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| | | White Paper: Genesys Telecommunications Laboratories Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction. Read More ▶ | | How Google's framework for building machine learning applications makes complex, algorithm-driven flows of data as easy as Python Read More ▶ |
| | The Internet of Things presents significant security challenges to businesses of all types. Here’s what everyone needs to understand about IoT and its risks. Read More ▶ |
| | | | Developers once were quick to distinguish open source as “free as in freedom, not free as in beer.” Today, they are demand the beer but are nonchalant about the freedom Read More ▶ |
| | An enterprise project management office (EPMO) differs from a traditional PMO in that it operates at a strategic level in collaboration with executives to ensure projects and portfolio activities are conducting to the benefit of the overall business. Read More ▶ |
| | It’s been six years since the official launch of IPv6 on “World IPv6” day in 2012, but the newest version of the Internet Protocol still doesn’t account for the majority of online traffic, according to the Internet Society. Read More ▶ |
| | Forward-thinking manufacturers are moving beyond building great products, undertaking wide-ranging digital transformations to deliver new services and enhanced customer experiences. Read More ▶ |
| | When designing networks and deploying gear for the industrial internet of things, it's important to bring in members of operational technology teams, not just information technology staff, to make sure business goals of the implementation are met. Read More ▶ |
| | White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ |
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