Sales leaders must retain employees, not just customers | 2 ways managers can effectively lead Generation Z | What leaders can learn from Willie Mays' catch
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Sales leaders typically think of retention in terms of building long-term relationships with buyers, but the same principles and benefits apply to retaining employees, writes David Brock. Just as it takes money and resources to acquire new customers -- who then provide value over the course of a relationship -- it's expensive to recruit, hire and train new salespeople, making it important to keep them engaged and content, Brock notes.
Middle managers can be better leaders for younger generations, including Generation Z, by being communicative, "patient and flexible" even as you establish clear expectations and standards, writes Mike Monroe of Vector Marketing. "View yourself as the face of the company, and aim to help employees experience something they couldn't get anywhere else," Monroe writes.
Willie Mays' iconic catch during the 1954 World Series illustrates the importance of style, charisma and close study, even if you're at the top of your game, writes Wally Bock. Mays paid close attention to his image, including wearing too-big caps so they'd fly off as he sprinted toward the ball or on the basepaths.
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Seventy-two percent of millennial and Generation Z job seekers say they've felt surprise or regret due to a new position being very different to what they expected, according to a study by The Muse. In addition, 41% say they would quit after two to six months if the role remains below expectations, and Kathryn Minshew, CEO and founder of The Muse, stresses the importance of employers being honest about job roles and work culture.
Babysitters' hourly wages increased 11% in 2021 to $20.57 and are rising faster than inflation, an analysis found. The jump is attributed to market forces such as inflation and a shortage of workers.
Initial claims for unemployment benefits fell to 215,000 in the week ending Feb. 26, from a revised total of 233,000 the previous week, according to the Labor Department. The figure has fallen in five of the past six weeks, and some economists say it could drop further.
The leather flying helmet that Amelia Earhart donned on her 1928 flight in which she became the world's first woman to be a trans-Atlantic passenger has sold for $825,000 in an auction, over 10 times more than what the item was expected to fetch. The cap, which was verified to be authentic, resided for most of the last century in the owner's closet.
