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Solving for the Dark Side of Metcalfe's Law

By Chris Brahm, Greg Caimi and Michael Mankins
Realizing the full potential of the modern, connected enterprise requires good "analog management" and better digital tools to remain focused on the priorities and culture that make an organization successful.
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Great Companies Stay True to the Spirit of Their Founders

By James Allen
A company's best hope to sustain profitable growth is to stay true to the characteristics of its great founding management team. (HBR.org) READ MORE >

VIDEO

Jaipur Rugs: Founder's Mentality in Action

Growth threatened to disconnect a successful company founder from his most important employees, but he reconnected with frontline employees to help revive his company's innovative spirit. VIEW >

How Simple Team Huddles Can Make a Business Better

By James Allen
At a growing company, huddles are an effective way for people to get to know each other better. Employees come to feel that they have their colleagues' support and a place to take their concerns. (Forbes.com) READ MORE >

VIDEO

Rob Markey: Huddles in the Net Promoter System

Huddles reconnect people to a company's core mission. They reinforce employees' commitment to serve customers better and create more promoters. VIEW >