In today's dynamic contact center landscape, efficiency and customer satisfaction are most important. AI Copilot and Agent Assist solutions are gaining momentum in the contact center industry as cutting-edge tools that enhance agent performance, streamline workflows, and elevate the customer experience.
-- The role of AI Copilot and Agent Assist in optimizing contact center operations -- Key findings and actionable insights derived from Metrigy's latest research -- Case studies showcasing the tangible benefits and ROI of implementing these solutions -- Strategies for successful implementation and adoption within contact center environments
Our expert speakers, Alan Ranger, VP Marketing, Cognigy and Robin Gareiss, CEO & Principal Analyst, Metrigy will lead the conversation and share real world use cases, as well as how Generative AI-powered Agent CoPilots are working alongside human agents to take operational efficiency to a whole new level. | 
