So you're having a computer problem. You call customer service — only for them to ask if you tried turning it on and off again. But what if restarting your computer didn't work? Well, you may have been doing it the wrong way.

You can hear my show this weekend on 430+ top radio stations throughout the United States, streaming in your favorite radio app, and available as a podcast you can listen to any time at GetKim.com.

So you finally broke down and replaced your years-old computer with a brand new PC or Mac. After the initial thrill is gone, you're hit with the realization that you have many files in your old computer you'd like to transfer to your new device. It might seem like a daunting task, but It's really not as difficult as it sounds. We'll show you how.

Are you using your computer mouse to its full potential? It can be used for more than just clicking on buttons and links. Whether working with a document or browsing the web, these seven shortcuts will save you time and effort.

Surfing the web without protection is like swimming through shark-infested waters in your birthday suit. You're floating toward the danger zone. You may be putting it off because you think cybersecurity is expensive. You're mistaken. It can be 100% free! Take these cost-free security downloads, for example.

Tech smarts and good judgment aren’t enough anymore. You need the right tool to have your back — on all your devices.

I trust TotalAV. It’s simple to install and use, and they’ve received the VB100 award for detecting more than 99% of malware samples for the last three years in a row.

You won’t find a lower price anywhere. You get a year of protection on five devices for just $19!