| NEW REPORT: Can An API-Born Bot Curb Buyerâs Remorse?
Finding a recently purchased item available for a cheaper price can bring on a sudden case of post-purchase depression. In the October B2B API Trackerâ¢, a FI.SPAN collaboration, PYMNTS speaks with Earny cofounder Oded Vakrat about the companyâs price-tracking app and opportunities for retailers to change the consumer post-purchase experience. Plus, the latest headlines and a provider directory with 40 players in the space, inside the latest Tracker. Read More... |
| Connected Commerce: Itâs Not Just For Retailers
Every retailer wants to create the âomnichannel experience,â a consistent and engaging consumer journey across as many channels as possible, from brick-and-mortar locations to web and mobile. But Alan Kerr, Diebold Nixdorf's senior vice president of software, thinks a major piece is getting left out: financial institutions (FIs). After all, theyâre the ones pushing and pulling the money for retailers. In a recent interview with Karen Webster, Kerr described his vision for connected commerce and the role FIs must play to become a part of it.
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| Online Commerce And Crime Keep Pace
As eCommerce grows, so does eCrime, and spending more money to stop it isnât necessarily doing retailers any good. If you ask Vesta CMO Tom Byrnes, many have reached the point of diminishing returns. Byrnes says that retailers spend 10 times more on fraud management than they lose to chargebacks, and that spread is only getting bigger. Byrnes offers insights on how fraudsters still manage to slip through the cracks, and how merchants could be better prepared. Read More... |
| | PYMNTS Global Cash Index™ | | NEW REPORT: Straight Talk About Cash In Europe
Be it Western or Eastern Europe, when it comes to paying for daily transactions, consumers still pick cash â $3.6 trillion of the cold, hard stuff was spent in 2016, according to the latest PYMNTS.com Global Cash Index⢠Western and Eastern Europe Analysis. But with digital and contactless payments making in-roads, will cash survive? ATMIAâs Director Ron Delnevo says cash will persevere â with some growing pains â much like the brick-and-mortar stores in the age of internet retailing. Read More... |
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