Blythe Masters exits Digital Asset Holdings, Facebook’s Oculus eyes the enterprise, Ingo CEO on Push Payments’ ‘Great Awakening’

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December 19, 2018

Mobile Payments

Ingo CEO On 2018’s Push Payments ‘Great Awakening’ (And What’s Next)

It’s been a good year for push payments — as growing interest across verticals has, well, pushed them from relative obscurity into the mainstream. Ingo Money CEO Drew Edwards tells Karen Webster that, going into 2019, firms will have to think bigger because, moving forward, consumers will expect the receiving of payments from businesses to be as easy as it is to make them in a retail store.

 

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Consumer Trends

Want To Win Consumer Mind (And Wallet) Share? Think Context

Transactional data is nothing new, but mobile technology enables issuers and merchants to have what amounts to conversations with consumers — which, in turn, can boost customer acquisition and revenue, and reduce fraud. In a new PYMNTS podcast, Karen Webster talks with Ondot Systems CEO Bharghavan Vaduvur about why winning wallet share first requires gaining consumer “mindshare” via offers, alerts and other features — and why context and location matter more than in the past.

 

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Virtual Reality

Facebook’s Oculus On Virtual Reality As An Enterprise Tool

Virtual reality (VR) could soon be coming to employee training programs — if it isn’t already. That’s just one of its numerous enterprise use cases, explains Andy Mathis, head of business development and partnerships for Oculus, which has integrated VR into Walmart’s employee training programs — in addition to partnering with companies in healthcare, entertainment and retail. He gives PYMNTS the rundown on where VR is going and where it is already.

 

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Restaurant Readiness Index™

Digital Divide: QSR Managers And Consumers Face Nearly 30-Point Gap On Innovation Preferences

When it comes to QSR innovation, employees and customers are on opposite sides of a digital divide. For example, 92 percent of consumers view ordering with mobile apps positively — a sentiment shared by just 65 percent of QSR managers. In the latest Restaurant Readiness Index, PYMNTS examines more than 500 data points to measure the gap between the innovations QSRs are implementing and what consumers really value.

 

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