BoA CEO sees 2X retail bank growth, Criminals sent $2.8B to exchanges in 2019, Visaâs Chief Risk Officer on securing commerce in the 2020s | | Clover Food Lab's Secret Sauce To Boosting Mobile Ordering Using tech to draw diners closer was once something that Boston-based Clover Food Lab resisted. In the latest Order To Eat Tracker, Ayr Muir, Cloverâs CEO discusses why the quick-service restaurant (QSR) is now using personalized in-app ordering, self-serve kiosks and third-party delivery to boost sales and strengthen relationships with its customers â and what convinced him to take those important digital steps. |
Afterpay CEO: How âContact Usâ And The Kardashians Ignited Afterpay In The US There are a lot of things that can make or break a new business, and plenty of ways to find new customers. But sometimes, Afterpay CEO and Co-founder Nick Molnar told Karen Webster, you have to look no further than your websiteâs âcontact usâ page. Thatâs how the Kardashians found Afterpay and then used their Instagram page to tweet about their great experience to five times more followers than their home country, Australia, has as residents. |
Fiserv: What The 2019 Holiday Shopping Data Says About 2020 Spend The holiday shopping season isnât really over until all the data is in and the lessons absorbed. Consumers were big spenders and revved up their digital wallets, but not across the board. In a new PYMNTS interview, Glenn Fodor, senior vice president of Data & Analytics at Fiserv (First Data) gives a course on what the last holiday shopping season means for payments and commerce over the next few months. |
Will Amazon Make Waving The Future Of Payments? “Talk to the hand” takes on a new meaning it comes to Amazon and its plans to use hands and waving as a new way to pay. Last fall’s rumors have blossomed into what reports now say is a much bigger ambition about the technology and its potential across the entire physical retail ecosystem. Could Amazon make waving be the future of in-store payments? |
| The Monday Conversation | Visaâs Chief Risk Officer On Securing Commerce In The 2020s Future-proofing vital infrastructure, like the worldâs largest global payments network from the threat of cyberattacks, needs more than the latest tech and tools. Visa Executive Vice President and Chief Risk Officer Paul Fabara tells Karen Webster that it also takes a mindset â one in which risk management is everyoneâs responsibility, not just one business unit. To make that point, he says at Visa thereâs one question that starts and ends every conversation about new programs, products or initiatives that keeps the application of sophisticated tech pointed at finding and fighting fraudsters, well before theyâre ready to be found. Hereâs what that is. | | |
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