Robocalls are rising sharply in the U.S., and there’s no disconnect in sight. New York artist Jennifer May Reiland’s phone rings all the time. While that gives the impression that she’s a very popular lady, the constant calls she gets aren’t from real people: They’re robocalls or telemarketing algorithms trying to sell her something. While this is a daily annoyance for many, Jennifer’s relationship with robocallers goes even deeper. “I work at a bookstore and for a while, I guess robocallers were spoofing our number because we would get multiple calls each day from people demanding angrily, ‘Why did you just call me?’ and when I said we didn’t, they refused to believe me,” she says. As strange as this situation was, it wasn’t the fact that a robocall agency had stolen her work’s phone number that surprised Reiland. It was the fact that all of these people had actually answered their phones. “It mainly just amazed me that people actually call back unknown numbers that called them!” she exclaimed. “I assume all unknown numbers are robocalls at this point.” This is a familiar scenario for most phone-owning Americans. In 2018, about 26.3 billion robocalls were placed to cellphones and landlines — roughly seven calls per month per person. If that’s not enough to make you want to go off the grid, consider this: The number of robocalls in the U.S. increased an estimated 41.3 percent from 2017-2018. |