Call centers are using machine learning. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
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Digital
 
September 30, 2019
 
 
 
  Presented by Hulu  
 
 
 
 
 
Brand Safety Worries Are Hurting News Publishers Ahead of 2020 Election
 

Trade groups propose on ad-tech solutions to reassure brands

 
 
 
 
 
 
 
 
Chatbots Can Make as Many Sales as Humans
 

But there's an ethical catch to it, new study finds

 
 
 
 
 
 
 
 
 
 
 
 
 
4 Ways Ad Tech Can Prepare for Impending State Privacy Laws
 

With so much uncertainty, there can be little room for error

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The 5 Secrets to Starting a New Podcast
 

Adweek's Podcast of the Year judges share their insights

 
 
 
 
 
 
 
 
If Disruption Is What You Really Want, Here’s How to Put It Into Practice
 

Radical innovation requires radical changes in our behavior

 
 
 
 
 
 
 
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Adweek Launches Podcast of the Year Awards, Celebrating Audio Excellence in 20 Categories
 

New program honors innovative shows, hosts, execs and more

 
 
 
 
 
 
 
 
France Invests Big in Future as Startup Mecca
 

President Macron announced 5 billion euros of committed institutional capital toward late-stage venture capital

 
 
 
 
 
 
 
 
Ad Tech Got Serious About Addressable Inventory This Week
 

New products and audience innovation from Telaria, NCC Media, Innovid and more

 
 
 
 
 
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