Leadership Tips
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'Bring Your Whole Self to Work': How Insurance Leaders Can Realize the Promise
The drive to attract, retain and develop the best talent means diversity and inclusion is a key driver and often portrayed as the centerpiece of company culture for many in the insurance ...
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To Maximize Performance, Motivate the Entire Team
The insurance sector is crowded and competitive. Products are complex and the customer journey is complicated. You need motivation to push through ...
Congress Examines Insurer Diversity; Results 'Disappointing,' Lawmakers Say
The insurance industry still has a lot of work to do when it comes to diversity, equity and inclusion. In fact, despite a strong DEI push across ...
Demanding 'Service With a Smile' Can Lead to Employee Burnout
Managers know that happy employees are more productive and provide better customer service, but what is the cost of that service with a ...
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