AI-fueled automation is all the rage in customer service, but a bot gone wrong can do your business more harm than good. We spotlight the better bot platforms presently available to help keep your automation ambitions in line with what your customers really want.
The Redmond giant announces a new service to provide data protection based on a company's policies, as information is created, moved to the cloud and shared with employees, partners and customers devices.
Google Fiber is acquiring Webpass, a San Francisco-based, high-speed web startup. It's a new effort by Google to speed up the rollout of its gigabit fiber service across the US.
It's remarkable how poorly software-based products and services communicate. With the introduction of Flow for iOS on Wednesday, Microsoft is taking another step toward enabling applications to play nice.
Apple debuted macOS Sierra at WWDC 2016 and recently released the developer preview. These are the features you can expect to see in its new desktop OS.
In her role as Developer Advocate and Community Architect, Lisa-Marie Namphy works toward unifying HPE's developers. At the same time, she is a champion of women, aiming to shatter the glass ceiling at a number of different tech firms. Namphy spoke with InformationWeek Senior Editor Sara Peters about her work at HPE.
If you provide applications or portals for B2B partners, chances are you're facing some nasty access-related challenges: fragmented login experiences, ballooning password reset requests, and lack of visibility into who has access to what. Imagine what your business could ...
Attend this Dark Reading Summit and learn about online criminals' motivations, tactics, and strategies. Get an up-close and personal look at what the bad guys are doing today- and how they can improve your enterprise defenses tomorrow. Register Today!
When it comes to analyzing your data, the choice is clear: Microsoft is an industry leader in business intelligence and analytics platforms. Read Gartner's assessment of the business intelligence and analytics landscape to see how Microsoft stacks up.
To better understand the benefits, costs, and risks associated with a Gigamon implementation, Forrester interviewed several customers with multiple years of experience using Gigamon solutions. The purpose of this study is to provide readers with a framework to evaluate the ...
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