DAILY SCOOP

Twitter and Facebook suspend Trump, top execs respond to US Capitol riots, and Family Video to permanently close

Also: Facebook rolls out new business page features and design, communicators urge PR and marketing pros to pause content during crisis, how PR agencies are shifting service offerings, and more.

VISUAL & VIDEO COMMUNICATIONS

5 ways to improve your video presence in 2021

Use these tips to make the most of virtual meetings, presentations and chats in the new year.

EXECUTIVE COMMUNICATION

4 books to help internal communicators lead in 2021

Looking to inspire your team in the new year? Here are some great places to look for that extra bit of motivation, insight and wisdom.

PR DAILY AWARDS

Announcing PR Daily's 2021 Digital Marketing & Social Media Awards

PR Daily will showcase the best digital communications work from the past year. Don't miss the Jan. 22 entry deadline.

DAILY SCOOP

Trust grows in importance, UPS condemns driver’s racism, and Macy’s to close 45 stores

Also: Amazon buys some airplanes, how PR and customer service should work together, how PR pros feel about the new year, and more.

CRISIS COMMUNICATIONS

How your PR and customer service can—and must—work together

Great customers service in the digital age in complex, difficult and expensive. Don’t let this crucial consumer touchpoint be a stain on your brand’s reputation.

CRISIS COMMUNICATIONS

Evoke Kyne’s Sarah Cooper Welty on being sincere, personal in 2021

This senior vice president shares her thoughts on the future of the industry, tools that keep her organized and more.

CRISIS COMMUNICATIONS

How internal communications will change again in 2021

Think multi-channel and measured.

DAILY SCOOP

Business leaders decry election fraud claims, consumers have more fear in 2021, and Albertson’s takes backlash from DoorDash partnership

Also: Social media lessons from Stacey Abrams, Fiat and Peugeot announce merger, PR pros share their resolutions, and airports manage through employee COVID-19 diagnoses.

THE WORKPLACE

5 rules for managing your remote team in 2021

What were the lessons of the past year when it comes to collaboration and accountability for remote employees?

VISUAL & VIDEO COMMUNICATIONS

4 affordable ways to improve your video content

Looking to create great videos without breaking the bank? Here are some best practices.

WELLNESS

Engagement and wellness lessons that must be learned from the past year

2020’s hardships have opened the door to permanently transform the way we work. Follow this guidance to enshrine worker well-being at the core of your business strategy moving forward.

PR DAILY AWARDS

Announcing PR Daily's 2021 Digital Marketing & Social Media Awards

PR Daily will showcase the best digital communications work from the past year. Don't miss the Jan. 22 entry deadline.

DAILY SCOOP

Google employees unionize, WhatsApp hits record numbers, and Epic invests in new NC headquarters

Also: Microsoft gets scooped on planned visual rebrand, how Americans are split over COVID-19, our survey is still taking responses, and we ask PR pros to share their resolutions for 2021.