As the higher ed landscape continues to shift, with changing student demographics, business models, and increasingly constrained resources, institutions must foster a culture of innovation to tackle new challenges.

Oakwood University, a private, historically black institution located in Huntsville, AL, is driving innovation through implementing a five-year plan to adopt automation culture on campus. The university has been able to reduce turnaround time from months to weeks for processes such as graduation clearance through:

• Designing intuitive and powerful electronic forms and workflow solutions

• Integrating with student information systems such as Jenzabar to centralize student data

• Providing executive oversight and transparency through robust reporting tools

To learn more about how Oakwood University transformed student service delivery, click here.