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| White Paper: Pegasystems Inc The results of a Pega commissioned survey reveal a major perception gap in the quality of customer service that broadband and telecommunications organizations think they provide compared to what customers are actually experiencing. Read More ▶ |
| Facebook already owns consumer social networking, and with its new Workplace service, it’s clear it wants the enterprise, too. The new offering will feel familiar to Facebook users but will also remain separate from company's consumer platform. Read More ▶ |
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| Attackers use common techniques to steal data, while companies focus too much on sophisticated attacks, according to the second annual Hacker's Playbook, based on an analysis of nearly 4 million breach methods. Read More ▶ |
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| A consortium headed by IBM has inaugurated a new, faster standard for system interconnect, which will bring the next wave of system performance improvement. OpenCAPI, as the standard is called, will offer enterprise datacenter applications and major cloud providers an open upgrade path to greater total system performance. Read More ▶ |
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| Microsoft is positioning its HoloLens augmented reality headset for businesses, but analysts say it must clear hurdles such as cost, technical and competitive challenges. Read More ▶ |
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| This year’s Grace Hopper Celebration of Women in Technology conference promises excitement, knowledge-sharing and support. Read More ▶ |
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| Combining forms of enterprise collaboration is only part of the battle. There’s also integration with productivity applications. On Monday, Avaya announced an all-in-one collaboration platform, plus an open SDK for making other applications work with it. Read More ▶ |
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| Research firm Gartner laid out a look at the top trends in IT at its Symposium/ITxpo. Read More ▶ |
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| To say that CIOs have full plates – from guarding against breaches to cloud migration to embracing innovation – is an understatement. But given the growing recognition of IT’s importance to organizations of all kinds, it’s also a tremendous time to be a CIO despite the complications and demands of the job. Read More ▶ |
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| Stewart Butterfield wants to build a super bot that retrieves and correlates information from any enterprise application to find employees answers to sophisticated questions. Read More ▶ |
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| Without a doubt, artificial intelligence (AI) will have a profound impact on the footprint of enterprise resource planning (ERP) solutions in the foreseeable future. AI will enable organizations to further optimize their operating model made up of business processes, software applications, governance structures and technology infrastructure. Read More ▶ |
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| White Paper: Cognizant Technology Solutions The mandate to transform from 'doing digital' to 'being digital' has emerged as a top organizational imperative. However, remaining barriers blunt the CIO's ability to deliver IT services that drive innovation, our latest research reveals. Read More ▶ |
| What projects are CIOs prioritizing in the year ahead? Where are they spending those precious IT dollars? These are the questions that will be answered (with your help!) in our 16th annual State of the CIO survey. Make your voice heard! ▶ |
| Historically, hardware upgrades on Windows PCs that involved major changes (new motherboard and/or CPU, for example) required a phone call to Microsoft to reactivate the Windows license. Microsoft has altered its licensing policy to cut down on calls. Here’s what happened when we tested this hypothesis. ▶ |
| Cloud-based ERP will eventually rule, and on-premises software is destined for legacy status. How can IT ensure a smooth transition? ▶ |
