For some employees, the word "feedback" is terrifying.
When you ask, "Can I offer you some feedback?" they hear:
"Can I completely tear you down for a minute?"
A wall goes up immediately, and they're already on the defensive.
We call them the resistors ... those excuse-makers and head-nodders who never seem to take action.
And we're willing to bet you have at least one on your team.
But ResourcefulManager has a way to get through to them.
It's a step-by-step guide that anyone can use to give feedback to employees in a way they will actually listen and act on. It's all in their Feedback Framework Blueprint: 49 pages of guidance, examples, scenarios, and specific talking points that you can use right now to deliver behavior-changing feedback without criticizing. |