What to Expect

There's no denying that reducing bad debt is at the top of revenue cycle leaders' agendas. Patient liability has skyrocketed in recent years due to the rise in high deductible health plans and erosion in coverage. And many, if not most providers are being tripped up by these changes.

The reason?

Existing revenue cycle management practices are out of step with patients' new reality. The result is bad debt rising, and the work required to collect is damaging relationships with patients.

So how can you connect improving the patient experience to improving the financial health of your organization?

During this free webinar we'll review the nexus of patient liability, digital experiences and collections. We'll discuss how organizations can improve patient segmentation and enrollment to put patients in the right financial pathway, in the same way the clinicians seek to segment patients and assign them to the appropriate clinical pathway, achieving better clinical and financial outcomes overall.
 

Learning Objectives

• Describe the impact and challenges around a disjointed patient experience
• Understand gaps that providers can close to reduce bad debt and improve patient relationship 
• Learn about risk and ROI measurment for integrated patient liability management