The U.S. Postal Service has been under fire for months for a delivery slowdown spurred by changes brought by the new postmaster general, Louis DeJoy. But the nation’s mail system has also been plagued by a previously undisclosed problem: It has no reliable system to track mail theft. Postal Inspection Service data showed that mail theft reports soared by 600% over the past three years. Asked to explain the apparent crime explosion, the Postal Inspection Service told NBC News that the figures reflected multiple types of customer complaints, not just those involving theft. The agency said it couldn’t provide figures about mail theft alone because of limits in the internal system it uses to capture customer reports. |