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Enterprise Connect Webinars - Together with No Jitter

How Network Quality is Critical to Remote Agent-Based Customer Service

Wednesday, August 11, 2021 | 2 PM ET / 11 AM PT

The latest CX software, applications, and AI-enabled features won’t do you much good if the network you’re using can’t keep up, leaving agents and customers to struggle with bad connectivity and system performance.

Learn about the latest technologies and requirements your enterprise can’t afford to ignore as you build out your remote-agent-based contact centers.

First 25 attendees of this webinar will receive a $10 Amazon.com Gift Card*

We’ll cover:

The most common network and application performance issues faced by remote contact center agents today, and how to mitigate them
How addressing network and application performance can improve your contact center metrics
How network and application performance issues can threaten your ability to take advantage of advanced AI-based customer service features

REGISTER TODAY

Can’t attend the webinar? Register anyway, and we’ll let you know when it is available on-demand.

Sponsored by:

Hosted by:

Speakers:

Zeus Kerravala

Founder & Principal Analyst

ZK Research

William King

Co-Founder & CTO

Subspace

Mo Nezarati

President, Voice

Subspace

Eric Krapf

GM & Program Co-Chair, Enterprise Connect

Publisher, No Jitter

*Register through this promotion and attend the live webinar on August 11, 2021 for your chance to receive a $10 Amazon.com gift card. Valid for the first 25 live attendees in the U.S and Canada. This offer is not sponsored, endorsed or administered by Amazon.com®.

UPCOMING EVENTS

Join Us in Orlando, Florida on September 27-29 to get in-depth, objective, vendor-neutral insights, and analysis from leading independent experts on all aspects of communications, collaboration, and networking technologies. Our program will provide the technical know-how and strategic vision that meet the needs of your post-pandemic enterprise.

Learn More

#EC21

Enterprise Connect Webinars c/o Informa Tech

Informa Tech Holdings LLC | Registered in the United States with number 7418737 | 605 Third Ave., 22nd Floor, New York, New York 10158, USA

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How Network Quality is Criticalto Remote Agent-Based Customer Service

Speakers:

How Network Quality is Critical to Remote Agent-Based Customer Service