JANUARY 4, 2018
Car Dealers, Be Like Southwest Airlines, Not United
Full Story
What Not to Do on a Dealership Test Drive
One no-no is a real-world demonstration of automatic emergency-braking systems.
Improving Dealer Relations Tops Hyundai Exec’s To-Do List
In a WardsAuto Q&A, Hyundai Motor America’s new COO Brian Smith speaks about improving dealer confidence and decreasing use of incentives.
Making Car Buying Better for Women
Today's CBT Automotive broadcast includes a segment on a Ford customer-experience initiative.
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