by Brian Murphy

When times get tough—and boy, they have been a bear these last few months—CDI professionals have a wonderful way of rising to the occasion. Our recent impact of COVID-19 on CDI departments survey demonstrated the willingness of these professionals to engage in tasks far removed from record review, right up to and including returning to the front lines. CDI staff pitched in with administering personal protective equipment and other life-saving equipment and supplies (10% of respondents), served on call center lines (15%), and even returned to the bedside to provide direct patient care (16%).

In a time when many healthcare organizations are laying off staff, CDI professionals are doubling down on demonstrating their value and staying employed. Recently I got to witness this flexibility and creativity first hand, during our recent virtual event Staying Engaged: ACDIS Presents Virtual Education and Community.