At CEQUENS, we place our customers at the heart of everything we do, driving our innovation and solutions forward. In times of uncertainty—whether due to market shifts, disruptive technologies, or political instability—our commitment to customer-centricity becomes even more critical. These challenges inspire us to develop new ways to serve our clients, ensuring they have the tools to stay connected, secure, and adaptable.
GenAI Platform, for example is designed for global deployment, and reflects our drive to bring the latest in artificial intelligence innovation to enhance business operations across industries.
Similarly, CEQUENS Enterprise Voice is specifically tailored for the Saudi Arabian market. It addresses local business needs with a powerful, reliable communication solution.
By focusing on customer needs, especially during this period of change, CEQUENS continues to provide robust, scalable solutions that help businesses navigate complexity and stay ahead of the curve. Whether it’s through call solutions in KSA or leveraging AI on a global scale, our goal remains the same: empowering customers to thrive, no matter the challenges.
Sincerely,
Karim Khorshed Co-founder and CEO
New e-book: The Ultimate Guide to Modern Phone Communications for Businesses in Saudi Arabia
This e-book provides a deep dive into the evolution of business communications, with special focus for businesses in KSA. You will find experts insights, business tips, and everything you need to know about our newest solution: Microsoft Teams Enterprise Voice. It’s a must-read if you’re looking for an efficient business solution that is flexible, cost-efficient, and innovative.
We were delighted to be part of Seamless KSA this October. Our dedicated CEQUENSers made invaluable connections and introduced our newest innovative solution, Microsoft Teams Enterprise Voice, to the Saudi business ecosystem.
NEW PARTNERSHIP
CEQUENS has signed an International Messaging Services MoU with Mobily during the International Conference at Capacity Europe 2024. This collab aims to advance the international messaging services and deliver outstanding communication experiences.
A snippet of the leadership teams of CEQUENS & Mobily 🤝
FROM PLANET CEQUENS
Special Kudos to our Process Excellence, MIS, CSM, and PMO teams for their customer-centric initiative. In this initiative, the teams designed a product that transforms the on-boarding process time and elevates the customer experience so that businesses can make the best of our solutions while resting assured.
Your hard work and innovation are inspiring!
CASE STUDY
Baly, a leading and innovative tech-powered super application that aims to facilitate commuting and food delivery in Iraq. Baly adopted CEQUENS’s SMS APIs, WhatsApp Business API, and Bots services. This partnership led Baly to cut down operational costs by 40%, 9% increase in conversions, and 25% increase in client base.
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