"It’s my responsibility and all nurse leaders’ responsibility to make it as easy as possible for nurses to practice safely and make it hard for them to make an error." — Lanie Ward, MBA, BSN, RN, chief nursing officer, Cambridge Health Alliance When Lanie Ward, MBA, BSN, RN, became chief nursing officer of Massachusetts-based Cambridge Health Alliance, (CHA), she brought with her a plan to help it become a high-reliability organization. For this week's lead story, I spoke with Ward about highly effective methods to reduce serious safety events. |