Check our Christmas and New Year opening hours We'd like to wish you all a Merry Christmas and a Happy New Year. Find out when our Customer Support Centre is open over the festive season.
Testing our approach to faster, sustainable services We have been testing one approach to automation, involving firms giving assurance on the information in their applications. Roger Holdom discusses the key lessons from this pilot.
New episode of Property with a View available now Episode 5 of Property with a View, the Digital Property Market Steering Group podcast, is now available. Host Mike Harlow is joined by Rob Hailstone of Bold Legal Group to discuss how conveyancing is changing. Rob is an ex-residential property conveyancer with over 45 yearsâ experience.
Showcasing our Welsh language services Our Welsh Language Scheme ensures we treat the English and Welsh languages equally. We are committed to making sure solicitors and members of the public can communicate with us in Welsh, if they choose to. Our Head of the Welsh Language Services Eleri Sparnon Jones explains how you can use your Welsh with us.
Award win for Local Land Charges Programme Congratulations to our Local Land Charges team for winning the Programme of the Year Award at the Civil Service Awards 2023. Programme Director Mark Kelso said: âThis is a truly outstanding achievement and well-deserved external recognition for a groundbreaking programme. Digitising and automating over 4.6m local land charges so far has already saved house buyers over 5,500 years in reduced waiting times and £1.6m in fees."
Submitting colleagues' applications You asked, we listened â you can now access your colleagues' applications, complete them and submit. You can also transfer applications to a colleague. You will need to go into the Digital Registration Service to use the Submit Colleagues' Applications function. There are changes to the âSaved applicationsâ screen â please read our user guide to find out how it all works.
We will also soon be releasing the new âEditâ function allowing you to edit application details.
Helping you prepare and submit high-quality applications Our training hub provides quick and easy access to guidance and training materials on various topics to help you prepare and submit high-quality applications and use HM Land Registry services. New to conveyancing or in need of a refresher? Our self-service training package HM Land Registry Essentials will help you with the basics.
Watch and share our growing range of short videos We are creating short videos on a range of specific topics for members of the public and practitioners new to conveyancing. We have just added:
Practice and Process Issue 10 of our Practice and Process newsletter provided updates on the deferral of discharge requisitions and the withdrawal of third party notifications, as well as summarising the changes to four practice guides. Not subscribed yet? Sign up now to ensure you receive issue 11 in January.
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