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CIO First Look

August 17, 2022

CIO 100 US: 10 award-winning manufacturing IT projects

Manufacturers are bridging the IT/OT divide with digital transformations that provide predictive maintenance, improved customer experiences, data-driven decision-making, and smarter supply chain operations. Read more ▶

Image: Sponsored by Hewlett Packard Enterprise: Which Workloads Belong On-Premises as Part of Hybrid IT

Sponsored by Hewlett Packard Enterprise: Which Workloads Belong On-Premises as Part of Hybrid IT

Certain data and workloads need to remain at the edge vs. in the public cloud – and determining which go where is key to a modernization strategy.

Jacobs revamps its IT operating model to accelerate business

To support the global professional services firm’s new business strategy, CDIO Madhuri Andrews conceptualized three modes of IT: customer transformation, global talent, and integrated global IT operations.

Customer-centric CIOs move beyond the SLA

Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.

Image: Digital twins are primed to revolutionize the infrastructure industry

Digital twins are primed to revolutionize the infrastructure industry

How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.

10 red flags to watch for when hiring

In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.

Koch CTO teams up to get cloud networking right

Hybrid cloud and multicloud networking presents a complex challenge for any enterprise. Koch CTO Matt Hoag partnered with Alkria to make integrating newly acquired companies a snap.

Thermo Fisher transforms its customer experience

The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.

Unlocking the hidden value of dark data

The chances are that most of the data you collect — from human communications to machine logs — is piling up with little plan for actualizing its potential. Good governance and AI can help.

New US CIO appointments, August 2022

Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.

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