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CIO First Look

October 01, 2020

September/October 2020: The new digital workplace

Welcome to this special digital issue of CIO featuring our CIO 100 winners and Hall of Fame inductees. In these pages, you'll learn how award winning organizations are redefining the nature of work, how to find value in data, and how to exert influence when IT spending is decentralized. Read more ▶

Sponsored by Rimini Street: Announcing the CIO100 / AGENDA20 event. Attendance is virtually mandatory.

Top CIOs will open their playbooks and share details of innovative programs that solve a broad range of today’s IT challenges. This virtual conference also includes the first global Virtual Tech Career event. Complimentary to qualified professionals. Learn more. October 6, 7, 13, 14. Register now.

5 compelling reasons why CIOs should pursue board seats now

Interested in serving on a board? Don’t wait for retirement.

Mobile’s new frontier: The front line of business

Workers who don’t work at a desk are finally starting to see mobile technology become standard tools to improve their work — and business results — as CIOs focus more outside the office.

White Paper | Edify Inc.

The Changing Customer Journey

Brands must now push the boundaries of business communications to undreamed-of heights to create true customer delight. But first, brands must understand the customer journey. The new complex, connected customer journey demands that brands see the big picture and the trends while simultaneously zooming in to treat each customer as a unique individual. Who are your customers? How do they choose to interact with you? And do those interactions go well, or not so much?

The hidden costs of outsourcing

Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.

SFO airport banks on IT for frictionless travel

The IT staff at San Francisco International Airport is exploring an array of technology solutions to help make air travel safer and restore confidence among passengers, says CIO Ian Law.

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.

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