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CIO First Look

May 11, 2022

CIOs look to foster innovative IT cultures, post-COVID

Coming out of the pandemic, CIOs are placing a greater emphasis on innovation by re-engineering IT cultures for sustained creativity and expanding on breakthrough pandemic solutions. Read more ▶

Image: Sponsored by Google Workspace: A Modern Approach to Security

Sponsored by Google Workspace: A Modern Approach to Security

The vast majority of malware is spread by e-mail. The problem is your perimeter trusts everything — even those e-mails carrying malware. The solution: zero trust, a modern way of looking at security.

New US CIO appointments, May 2022

Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.

Redefining the CIO role post-pandemic

A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.

Image: 8 business concepts IT leaders should master

8 business concepts IT leaders should master

CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.

IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM will also offer to host clients’ S/4HANA systems on Power servers under the Rise umbrella.

What is a customer data platform? A unified customer database

CDPs are prepackaged, unified customer databases that pull data from multiple sources to create customer profiles.

Reskilling IT for digital success in a tight talent market

IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.

United transforms travel experience with Agent on Demand

The airlines’ digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings.

Why retail CIOs are trending up in the C-Suite

For two decades, Cathy Hotka has worked tirelessly helping retail CIOs advance their careers. Her best advice: “Take the time to understand what your value is within your ecosystem.”

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