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CIO First Look

December 22, 2021

CIOs spell out top tech priorities for 2022

AI and automation will take center stage, as cloud and collaboration continue to impact IT agendas — and IT leaders keep apprised of disprupive technologies on the horizon. Read more ▶

Image: Sponsored by NTT: How BPO Machine Learning Can Boost Revenue and Simplify Recruiting

Sponsored by NTT: How BPO Machine Learning Can Boost Revenue and Simplify Recruiting

The best BPO analytics today operate in real-time, monitoring activities as they happen and flagging potential problems right away.

Mastercard execs: Care and feeding of machine learning models is key to success

To get the best model and the best results possible, you need to understand your data, be clear on what you’re testing against, and constantly monitor and attend to your models.

6 AIOps hurdles to overcome

AIOps promises to help companies intelligently manage IT operations, but the road there isn’t always smooth.

Image: IT leaders’ top 15 takeaways from 2021

IT leaders’ top 15 takeaways from 2021

After another tumultuous year, CIOs list the big lessons they learned and how they shape what’s ahead.

Centene CIO Mark Brooks on building IT’s business relevance

The healthcare executive explains what it takes for IT leaders to get and keep their seat at the leadership table and how to cultivate a mission-driven technology team.

5 essential guard rails for keeping ML models on track

As machine learning makes more use of deep neural networks, businesses are increasingly dependent on a technology that experts don’t fully understand. Guard rails are required to ensure safe and predictable operating environments.

ParkMobile’s cloud transformation paves way to new business

The parking service provider turned a business downturn at the beginning of the pandemic into an opportunity to accelerate an infrastructure shift to the cloud.

Top 15 API management platforms

Enterprises are increasingly dependent on APIs as part of their data (and revenue) strategies. API managers can help you design, secure, and monitor these vital interfaces to your data.

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