Cisco Layoffs/MSP PSA vs ServOps?/Office 365 Monitoring

Top 100 Managed Security Services Providers: We’ll share the complete list and the research during our webcast tomorrow (Thursday, September 28, 2:00 p.m. ET). Register now and join us for all the details.

5 Channel Partner Updates: Wednesday 27 September 2017

Updates involving Accelo, Acronis, BCM One, Cherwell Software, Continuum, D&H Distributing, DropSuite, LeaseWeb, MapR, Misco, Tech Data & more.

Cisco Layoffs 2017: 310 Staff Cuts At Networking Headquarters

Cisco Systems is cutting roughly 310 employees from its headquarters, according to a report. Cisco CEO Chuck Robbins continues recurring revenue push.

Accelo Repositions PSA as ServOps, Raises $9M for Small Business Automation Platform

Accelo raises $9 million, abandons PSA (professional services automation) branding, and bets on Service Operations Automation (ServOps) for SMBs.

Microsoft Office365 Cloud Performance Monitoring: ManageEngine Jumps In

ManageEngine Applications Manager now supports Microsoft Office 365 cloud performance monitoring. But can MSPs monetize SaaS performance management?

Dispatches From Mexico City: Dealing With The Grief

Last week’s earthquake remains top of mind here in Mexico City. Cleanup efforts are well underway but a heavy malaise hangs in the air everywhere you look.

Build A Stronger Managed Services Offering Now. Here’s How

How managed services providers (MSPs) can sell bundled services using tiered sales models. Plus, Barracuda MSP explains how to overcome customer objections.

Make B2B More Like B2C Sales?

Complex B2B sales involve more people in the process–both directly & indirectly. In B2C, we typically deal with one or very few decision makers.

5 Channel Partner Updates: Tuesday 26 September 2017

Updates involving 128 Technology, Accelerite, Dell EMC, HP 3D Printers, Magna5, Mitel, PacketFabric, RecVue, ShoreTel, Splunk, Synnex, VergX, WTG & more.

Continuum Navigate 2017: Multiple PSA Options Surface for MSPs

At Continuum Navigate 2017, watch for familiar PSA (professional services automation) names like Autotask & ConnectWise plus upstarts Computicate & Promys.

Smartphones are Dead. Long live Smartphones

Amid the latest Apple & Google moves, think of smartphones as the brain powering & orchestrating new experiences in an increasingly connected world.

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