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TAL

As one of Australia’s leading life insurers, we know that no two claims are alike and that making a claim can be an unfamiliar experience at a challenging time. That’s why we appoint a dedicated consultant to every claim, who takes the time to get to know your client and understand their needs.

We’re committed to being there when your clients need us most, because supporting them and their families through the claims we pay is the most important thing we can do.

  

Last financial year we paid
$2.7 billion
in claims to 39,628 customers1. That’s equivalent to over $52 million a week.

Of the total volume of claims accepted, 71% helped our customers continue living their lives while recovering from an illness or injury2.

claims graphic

Learn more about how we can help your clients keep living the life they love

 

Visit the TAL Claims web page to learn more and access claims tools and resources.

 

Get in touch with your TAL Business Development Manager if you need a hand or have any questions.

© TAL Life Limited 2022. This document contains a summary of the volume and value of claims paid or decided on by TAL Life Limited under a range of insurance products and in a range of circumstances between 1 April 2021 and 31 March 2022. The assessment and payment of each claim is subject to the individual policy terms, conditions, limits and exclusions, which are set out in the applicable Product Disclosure Statement and Policy Document. This information is general in nature only and does not take into account your personal financial situation, needs or objectives. You should consider the relevant Product Disclosure Statement, available at tal.com.au when deciding whether to acquire, continue to hold, or dispose of a financial product.

1. Claims statistics based on total claims paid under TAL Life Limited insurance products between 1 April 2021 and 31 March 2022. 2. Claims statistics based on total number of decided claims between 1 April 2021 and 31 March 2022. Decided claims are those claims where a decision was reached as to whether or not the claim was payable. 3. Claims statistics based on total number of accepted claims that were decided on between 1 April 2021 and 31 March 2022. A claim is decided on when a decision is reached as to whether or not the claim is payable.

This document and the life insurance policies are issued by TAL Life Limited ABN ​70 ​050 ​109 ​450?|?AFSL ​237848

TAL Life Limited ABN ​70 ​050 ​109 ​450 AFSL 237848 is a Dai-ichi Life Group Company
GPO Box 5380, Sydney, NSW, 2001, Australia

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Money Management · Level 10, 4 Martin Place · Sydney, NSW 2000 · Australia