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| 3 keys for creating an experience-centric business model |
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| Hello Voornaam, |
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| Business leaders who focus on client experience have 100x higher revenue.* |
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| If you’re a successful financial professional, you’re probably devoted to exceptional service, which is why you might be wondering whether you really need to worry about client experience. Aren’t you already doing it? |
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| Yes and no. |
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| Client experience is bigger than service. It’s an intentional discipline that requires attention to a client’s every interaction with your organization. Learn more about the difference and how you can become experience-centric in our latest white paper. |
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| If you’re ready to work with a partner who has the knowledge and resources to help you create client experiences that boost revenue, contact the Cetera Business Development team at 800.336.8842 or visit cetera.com today. |
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| *Hotjar Team. (2019, Oct. 11). CX trends for 2019. Malta: Hotjar. Retrieved from https://www.hotjar.com/customer-experience/trends-and-stats |
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| For use with Financial Professionals Only. |
