WardsAuto – Customer Experience Edition
WardsAuto The Big Story - Dealer Issue
 

MAY 3, 2018

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Ensuring Relevancy By Leveraging Core Assets and Capabilities
President & CEO - Holman Strategic Ventures Bill Cariss will discuss their evolution and how potential investments are evaluated based on their strategic impact across all Holman businesses. He’ll also cover Flexdrive Subscription Services recently launched to complement their traditional retail business. TLS Automotive CX Summit Series June 19-20-21 http://tlsummits.com/automotive-cx-summit-2018/

From Cookies (the Edible Ones) to Computer Technology

In a WardsAuto Q&A, Bill Wittenmyer of ELEAD1ONE discusses how far he thinks online car buying will go; talks about the irony of customers supposedly disdaining price negotiating; and polishes his crystal ball for a few predictions on car dealerships of the future.

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WardsAuto E-Dealer 100: Internet Powerhouses

A lot has happened since our annual ranking started 16 years ago.

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The e-Dealer 100 List

Our ranking digitally dynamic dealers.

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Waves of Off-Lease Vehicles Keep Coming, But Now They’re Different

The makeup of this year’s returning off-lease vehicles – pegged at 3.9 million – may change the ownership calculation for certain buyers on the fence, says Cox Automotive economist Charlie Chesbrough.

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Behind Many Sales Are Effective Keywords

CarGurus' senior director-product draws distinctions when asked if a new product, SEM Plus, isn’t competing against the company that offers it.

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