Dear John,
Crucial Learning's latest research found a shocking 9 out of 10 people have felt emotionally or physically unsafe to speak their mind more than once in the past 18 months. Unsurprisingly, the conversations that have generated the most fear include political or social issues and COVID-19 issues.
The truth is, we’ve always struggled to speak candidly when the stakes are high, emotions run strong, and opinions differ. It’s also true that today’s topics are so divisive and so difficult that they reveal, more than ever before, our style when under stress. Under the pressure of such weighty issues, we are performing poorly – lashing out in anger, disrespect, and judgement or retreating entirely from social discourse.
But there's good news.
The skills we teach in our brand new Crucial Conversations for Mastering Dialogue course and brand new third edition of our bestselling book, Crucial Conversations: Tools for Talking When Stakes Are High, can help you step up the type of civil dialogue that drives results, improves relationships, and builds community.
