| PUBLIC FINANCE NEWSLETTER | 14 MAR 2016 |
| | | Localise business rates soon, says deputy mayor | | London’s deputy mayor for policy and planning has called on ministers to “move as quickly as possible” on the localisation of business rates, which he said would revolutionise the relationship between councils and firms. | | NEWS | |
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When feedback is easier, services are better | Providers who make complaining easy will gain valuable insight from users and are better able to identify weak areas and put matters right, argues Gillian Guy, chief executive of Citizens Advice. | | | |
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| NEWS & INSIGHT FOR PUBLIC FINANCE PROFESSIONALS |
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