News Headlines | Expert shares strategies to address bullying and incivility in healthcare | Bullying and incivility are rampant in healthcare organizations. A 2018 study found that 43% of nurses had experienced at least two negative behaviors on a weekly or daily basis, and 12% of nurses self-identified as victims of negative behaviors. A 2020 study found that one or more of six disruptive behaviors were reported at 97.8% of healthcare workplaces, with disruptive behaviors associated with poorer teamwork climate, safety climate, job satisfaction, and perceptions of management. |
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Newsletter Articles | Use HFAP quality review to prepare for survey, future challenges | A pandemic caused by a novel coronavirus was predictable. Yet the experience itself was—and still is for many—unanticipated, says Deanna Scatena, BSN, RN, CCRN, assistant director of accreditation and certification services for the Health Facilities Accreditation Program (HFAP). |
IHI rolls out new national action plan for patient safety | With the goal of eliminating preventable medical harm, a new National Action Plan was released in mid-September by the Institute for Healthcare Improvement’s (IHI) National Steering Committee for Patient Safety (NSC). The plan is designed to provide health systems with advice and directions stemming from evidence-based practices, case studies, interventions, and new innovations. The report, Safer Together: A National Action Plan to Advance Patient Safety, was put together with the input of 27 federal agencies, safety organizations and experts, and patient and family advocates. “The plan shows how leaders can move from measurement to action,” said NSC Co-Chair Jeffrey Brady, MD, MPH, who directs the Center for Quality Improvement and Patient Safety at the U.S. Agency for Healthcare Research and Quality, during an IHI-hosted press call. |
Q&A: Exits, slips, pipes, and evacuations in the snow | by Brian Ward Winter snow, ice, and cold should be a few weeks away—but it’s 2020, so we shouldn’t take anything for granted. Regardless, hospitals and clinics should run through their annual winter checklists now. Have teams ready to clear snowed-in exits, check for supplies of ice melt, and send out warnings to wear the right clothes for the weather. Steven A. MacArthur is a senior consultant with The Greeley Company in Danvers, Massachusetts, and has been educating healthcare providers on this topic for many winters. |
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| The CMS Compliance Crosswalk, 2020 Edition | The CMS Compliance Crosswalk, 2020 Edition, shows you how to comply with each Condition of Participation (CoP) set forth by CMS and highlights which requirements from The Joint Commission and other accrediting organizations correspond to individual CoPs. Using a table format, the book takes readers through each CoP, explains how accreditation standards differ from the CMS requirements, and offers tips and documentation suggestions for survey preparation. Along with the most up-to date standards info, this edition comes with new survey tips and expert analysis on updated CoP topics. See more at: https://hcmarketplace.com/cms-compliance-crosswalk | |
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