ServiceNow: Installing a Cybersecurity Mindset
Last week's big story was that three critical vulnerabilities in the ServiceNow IT service management platform were disclosed and reported to have been under active exploitation. The vulnerabilities exposed sensitive information from over 105 organizations including government agencies, data centers, energy providers, and software development firms.
Our readers were concerned, and the number one question asked of Smart Answers regarded the role of employee education in addressing these types of breaches. Human error is the biggest vulnerability after all. Parsing insights from our entire editorial back catalog leads Smart Answers to opine that yes, employee education plays a crucial role in preventing data breaches caused by vulnerabilities.
But keep it fresh - varying the formats and frequency of security training can help employees understand the importance of consistent vigilance, and develop the so-called 'cybersecurity mindset'.
Find out What is the role of employee education in preventing data breaches caused by vulnerabilities?
CrowdStrike: It's Critical
The CrowdStrike story shows no signs of going away, and last week we reported on the way the recent incident is causing customers to ask suppliers to provide quality guarantees for their products. Experts and analysts say that the idiosyncrasies of the technology sector mean it could easily happen again, which means the sector may have to accept greater regulation and accountability.
This aspect and others have been troubling our readers, who asked Smart Answers this week about the longer-term implications for critical infrastructure of the CrowdStrike issue. At the very least, it says, a re-evaluation of lessons learned is called for, including avoiding single points of failure, re-evaluating cloud strategies, and reassessing response and recovery plans.
Find out What are the implications of the CrowdStrike failure for critical infrastructure?
CrowdStrike: Who's Most at Risk?
Staying with CrowdStrike, our readers were also looking to assess the level of risk for their own industries and sectors, based on our entire body of editorial content across CIO, CSO, Computerworld, InfoWorld and Network World.
Readers asked Smart Answers to list the most vulnerable industries in the face of cybersecurity threats. The obvious answer... all industries! But Smart Answers has some interesting insights into where defense is most required.
Find out What are the most vulnerable industries to cybersecurity threats?
About Smart Answers
Smart Answers is an AI-based chatbot tool designed to help you discover content, answer questions, and go deep on the topics that matter to you. Each week we send you the three most popular questions asked by our readers, and the answers Smart Answers provides.
Developed in partnership with Miso.ai, Smart Answers draws only on editorial content from our network of trusted media brandsâCIO, Computerworld, CSO, InfoWorld, and Network Worldâand was trained on questions that a savvy enterprise IT audience would ask. The result is a fast, efficient way for you to get more value from our content.
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