APRIL 27, 2022 • VOL. 20 ISSUE 17

Hi John,

How can you know whether to let someone go?

The practical tips in today’s Q&A should help you confidently answer that question.

If it doesn’t, you’ll find more ideas for holding employees accountable in How Do I Say That?

And don’t forget to register for our FREE Summer Webinar Series. Attend sessions with Priya Parker, Susan David, Emily Gregory, Justin Hale, Charles Duhigg and more.

Finally, do HR leaders in your organization have your back or the company’s? Do you feel safe confiding in them?

Take this anonymous ten-question survey and tell us about the HR leaders in your organization. Your input helps us uncover and report on important workplace trends and topics.
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HOW TO KNOW WHETHER TO LET SOMEONE GO

by Brittney Maxfield

How do you know whether to let someone go? My spouse and I own a startup that we are funding ourselves. We hired a sales rep last year and they’ve made one sale so far, not nearly enough to sustain their role. I am full of self-doubt about what to do. Is it our product? Collateral? Their skills? Tell me what I can do.

Signed,
Self-Doubt

Managing people is a role many covet only to find that once they land in that position, it’s extremely difficult. And when the fate of your company is dependent on another person’s performance—and your management of their performance—the stakes are even higher.

There are many factors that influence a person’s performance. Diagnosing exactly why someone isn’t living up to expectations isn’t cut and dried. But I’ve found one question that makes all the difference in how you move forward with a management or performance challenge and the decision to let someone go.
CONTINUE READING

This summer you can join bestselling authors Bonnie St. John, Priya Parker, Susan David, Joseph Grenny and others to learn skills for increased impact and influence.

Webinars include:

  • How to navigate today’s most challenging Crucial Conversations.
  • Ideas for regathering post-pandemic.
  • How to lead with resilience.
  • How to become a better listener.
  • Strategies to beat burnout.
  • And more…

Registration gives you access to every event, held every other Tuesday at 11 a.m. MT.
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HOW TO CONNECT WITH REMOTE EMPLOYEES

In a work-from-home world, you can’t hold people accountable to activity; you must get better at defining results. Joseph Grenny explains in two minutes how you can do that.
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May 16–20

CRUCIAL CONVERSATIONS FOR ACCOUNTABILITY

Join us live online and learn how to:

  • Master performance discussions.
  • Manage projects without taking over.
  • Reach alignment when stakes are high and opinions vary.
  • Strengthen trust and reliability.
  • Apply multiple sources of influence.
  • Get results and improve relationships.
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"The love of our neighbor in all its fullness simply means being able to say, 'What are you going through?'"
 

—Simone Weil
 
 

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