MARCH 9, 2022 • VOL. 20 ISSUE 10

Hi John,

They say it takes two to tango. (Or is it takes two to tangle?)

It also takes two to dialogue. So how can you practice your communication skills without a dance partner? Find out in today’s Q&A.

You’ll also find an ebook on the cost of poor communication, plus tips to handle your pet peeves and improve your to-do lists.

HOW TO PRACTICE CRUCIAL CONVERSATIONS ON YOUR OWN

by Emily Gregory

I’m a great fan of your work, in particular Crucial Conversations. One thing I am struggling with, however, is how to practice these skills before applying them in a really Crucial Conversation. As all skills go, they need a certain level of mastery before you can rely on them when things get out of hand. What do you recommend?

Signed,
Almost Ready

While I agree that a certain level of mastery is helpful when approaching a Crucial Conversation, I also want to be careful about placing the bar too high. It is often said that practice makes perfect. But over the last fifteen years I have learned that you don’t have to dialogue perfectly for Crucial Conversations to go well.
CONTINUE READING
How Do I Say That?

HOW TO BE NICE TO ANNOYING PEOPLE

Do you have a pet peeve? Something people do that makes you react like a dentist hit one of your nerves when drilling a tooth? What can you do?
WATCH VIDEO

VIRTUAL

MAKE YOUR TO-DO LISTS EASY ON THE EYES

Your to-do list can either compel or repel you. You look at it and either act or scratch your head. Why? Verbs. Use them to make your lists more compelling.
WATCH VIDEO

WEBINAR

BEATING EMPLOYEE BURNOUT: HOW TO KEEP YOUR TEAM ENGAGED AND MOTIVATED

Our latest study shows 1 in 4 of us are burned out. Considering the scope of social pressures, health concerns, job turnover, and increased workload we’re facing, feeling disengaged and exhausted is understandable. But that doesn’t mean it’s unsolvable.

Turns out there is a clear correlation between speaking up and having fewer symptoms of burnout. Ultimately, open dialogue can be a powerful antidote to burnout and is the first step to resolving concerns.

Join Justin Hale, training designer and Crucial Conversations master trainer, on Tuesday, March 15th, at 11 a.m. MT to learn a few Crucial Conversations skills for beating burnout.
REGISTER

APRIL 4–8

CRUCIAL CONVERSATIONS® FOR ACCOUNTABILITY

Join us live online and learn how to:

  • Master performance discussions.
  • Manage projects without taking over.
  • Reach alignment when stakes are high and opinions vary.
  • Strengthen trust and reliability.
  • Apply multiple sources of influence to behavior.
  • Get results and improve relationships.
REGISTER
 
 

Inquiry is fatal to certainty.
 

—Will Durant
 
 

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