Hi John,

In this week's Q&A Brittney Maxfield illuminates the shadow side of confidence and what you can do about it. Joseph Grenny offers tips to help you take better care of yourself. And we invite you to tell us how your trust in others has been affected this past year.

Q&A: Crucial Conversations
Brittney Maxfield

Is Confidence Killing Your Career?

A reader writes, "My personality type is 'straightforward,' 'black-and-white.' Some people see me as confident, others see me as strong-willed. My perspective is 'it’s not personal, it’s business.' Yet my boss tends to think it’s personal. How can I have a Crucial Conversation with him so that he won’t avoid talking with me?"

Survey

Has Trust Been Affected in 2020?

Think about the important people and organizations in your life. Has your trust in them been affected this past year? How so?

Please take two minutes to tell us about trust in your important relationships in this short six-question survey. Your involvement helps us uncover and report on important workplace trends. Respondents will be entered in a drawing to win a $50 Amazon gift card.

How Do I Say That?

How Do I Put My Needs First?

How often do you find yourself putting the needs of others above your own? Joseph Grenny has two tips for you in this two-minute video.

In The News

ATD: 5 Tips for Mastering Crucial Conversations

While there are several skills taught in Crucial Conversations, applying just a few can help you handle tough conversations much better. This article highlights how.

There is perhaps no surer mark of folly than to attempt to correct natural infirmities of those we love.

Henry Fielding

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