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DECEMBER 21, 2022 • VOL. 20 ISSUE 51 | | Dear readers, clients, partners and trainers, Thank you for participating in our cause this past year, however slight or great, and for contributing to our work: to improve the world by learning and teaching skills that have power to improve our lives, our relationships, and our organizations. Keeping with recent tradition, we will not publish Crucial Skills next week but will resume publication January 4, 2023. May you experience joy and gratitude this holiday season wherever you may be and in whatever company you find yourself. Sincerely, Crucial Learning
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My Favorite Gift | by Kerry Patterson
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One brisk December morning as my five-year-old son Taylor and I skittered across the local mall’s icy parking lot in search of gifts for his two older sisters, Taylor turned to me and asked, “What was your bestest and most favorite Christmas present ever?” I have contemplated the answer to that question over the years since. Despite the fact that as a child I had perched over the toy section of the Sears catalogue (much like a monk musing over a sacred manuscript), my favorite gift never made it into Mr. Sears’ marvelous book. In fact, it was never sold in any store. More curious still, it sat in a box, unopened for almost fifty years. To appreciate this magical gift, you have to know a little bit about how the human mind works.
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| JAN 23–27 | Crucial Conversations® for Mastering Dialogue | Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | |
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| | I believe that the measure of my soul is my capacity to love imperfect people. | | | |
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