Plus, how to turn down a project to reduce burnout.
| DECEMBER 22, 2021 • VOL. 19 ISSUE 51 | | | Hi John,
Today we offer tips on managing an employee who is both influential and negative. We also share ideas on how to discuss burnout.
Next week we'll take a break from sending the newsletter. Enjoy your holidays, and we'll see you in the new year. Until then, peace.
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| | CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE
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| | MANAGING A NEGATIVE INFLUENCER
| | by Ryan Trimble |
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| | I have an employee who makes negative comments and tries to undermine leadership. She is a great teacher, but she creates a toxic environment with our staff, and she has a strong influence on them. How can I handle this behavior?
Signed,
Seeking Suggestions
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| | | | I’m going to outline a few steps you can follow before you speak with your employee, while you speak with her, and after you speak with her.
Before we dive in, though, I'm wondering whether it's your employee's position you find negative and undermining, or how she expresses it. I think it's important you clarify this for yourself before you talk with her. It’s one thing to discourage sarcasm or passive-aggressiveness, for example, and quite another to discourage disagreement with management.
I’m going to assume that the problem is the way she disagrees rather than that she does. If this is true, her behavior may be the result of not feeling safe or not having the skills. The good news is you have an opportunity to make it clear you welcome differing viewpoints and demonstrate how to express them.
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| | | | | | HOW TO TURN DOWN A PROJECT
| | Feeling burned out? Justin Hale explains how to address burnout with your manager. Hint: talk about projects, not actions.
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| | | | | CRUCIAL CONVERSATIONS FOR ACCOUNTABILITY | JAN 10–14
| | Join us live online and learn how to manage performance, strengthen trust, get results and improve relationships. |
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