WardsAuto Dealer Edition
 
WardsAuto Dealer Edition

AUGUST 26, 2022

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Selling Your Next Car With Customer Data Platforms

Customer Data Platforms can integrate data and create user profiles so you can engage with high-value, high-intention buyers and target them cross-channel to purchase their next car.

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New-Car Markups: From Buyer Remorse to Resentment

About 80% of 3,500 respondents surveyed in May and June say they paid at or above MSRP for a new vehicle within the previous 90 days, GfK researchers say. That’s something that was virtually unheard of before the pandemic.

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Luxury Brands Outperform Mass Market in Consumer Study

Satisfaction with luxury nameplates increases 2.6% to 80 in the American Customer Satisfaction Index Automobile Study 2021-2022, while mass-market vehicles hold steady with a score of 77.

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Hollis Talks Toyota's Slower Pace, Long-Term Vision

"We'll be ready when the market is ready," Toyota’s North American sales chief Jack Hollis says of engineering shifts.

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Honda, Sony Partnership to Drive Evolution of Mobility

Newly formed company Sony Honda Mobility aims to sell high-end electric vehicles with advanced technology starting in 2025 and provide mobility services.

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