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CIO First Look

August 16, 2021

Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does. Read more ▶

Image: Sponsored by AWS: Making BI accessible to everyone

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Sponsored by AWS: Making BI accessible to everyone

Cloud services that make analytics far more user-friendly are democratizing data insights to empower employees at all organizational levels.

Brown-Forman ‘digital shelf’ provides top-flight ecommerce

Amid pandemic shutdowns, the Jack Daniels purveyor doubled down on digital asset management to sell its spirits online, earning CIO Tim Nall a seat at the executive table.

5 essential traits of elite business analysts

Learning to tell stories about data to colleagues across the organization is a must for this fast-growing career.

Image: Top 18 enterprise architecture tools for 2021

Top 18 enterprise architecture tools for 2021

These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.

Top 7 business intelligence trends for 2021

BI has undergone significant transformation in recent years, retrenching its importance in the enterprise, thanks to the added benefits of AI, machine learning, NLP, and the cloud.

The 9 hottest jobs in IT

From machine learning engineer to multi-cloud integrator, these emerging and resurging IT roles may be your best path forward in the years to come.

What is a managed service provider? Strategic outsourcing for IT services explained

MSPs are increasingly being turned to as strategic outsourcing partners that remotely manage or delivery IT services, thanks to talent and technologies most enterprises lack.

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