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CIO First Look

December 21, 2020

Customer-focused IT: A key CIO imperative, post-COVID

The pandemic has amplified the need to reach customers through digital channels. Here’s how IT leaders in nearly every industry are responding. Read more ▶

Image: Carrier and AWS partner on innovative cold-chain platform

Carrier and AWS partner on innovative cold-chain platform

The cold-chain storage specialist and public cloud provider are building a digital logistics network for perishables such as food and medicines.

6 tips for managing your project budget

Budget overruns are a project manager's nightmare. These budget management strategies will keep your project budget under control and your stakeholders happy — even during uncertain times.

7 reasons your AI strategy isn't working

Where did it all go wrong? Instead of achieving success, many new AI adopters are tripping into common pitfalls that derail the technology's benefits. Here's how to get back on track.

Phillip Morris CTO scraps bimodal IT for consumer-centric model

The company’s technology transformation ties together back-office and customer-facing digital channels, says CTO Michael Voegele.

Perfect strangers: How CIOs and CISOs can get along

The rise of security as a strategic imperative has altered the relationship between IT and infosec leaders. Here’s how CIOs and CISOs can become better partners.

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