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NN/g Newsletter
New Articles

The Practice of Customer-Journey Management

 

User journeys should be managed like products — by people and teams with specialized, journey-dedicated roles who continually research, measure, optimize, and orchestrate the experience.

 

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Principle of Closure in Visual Design

 

People tend to fill in blanks to perceive a complete object.

 

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New Videos

▶ Should Experienced Designers Go Back to College?

 

If experienced designers want to learn about psychology and how it applies to user experience, should they get a psychology degree, or is it better to learn on your own?
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▶ Remote Usability Testing Costs

 

We compare the budgets needed for different kinds of qualitative user research: in-person usability testing vs. remote studies run by software (unmoderated) or run by a human moderator.
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Virtual UX Training
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Full event program describing all full-day UX training courses and the virtual conference format.

Call for Entries Intranet Design Annual 2022 Award
We are staggering the schedule this year (since we delayed the 2021 Intranet Design Annual to April due to the pandemic). This year's entries will be accepted starting in October:
  • Contest will open for entries in October 2021
  • Deadline for entries will be in November 2021
  • Report will be published in July 2022
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