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Computerworld First Look

October 28, 2021

Customer service: Your greatest competitive weapon

Prompt resolution of customer complaints can create customers for life. Here’s how to measure customer service success. Read more ▶

Image: Sponsored by HP Wolf Security

Sponsored by HP Wolf Security

The modern enterprise is facing various security threats. From ransomware to phishing, these potential attacks cause headaches for CISOs. Hear from x3 independent experts and senior HP executives as they provide valuable guidance on how to protect your business from cybercrime. Read more ▶

How to get rid of Windows 11 (and roll back to Windows 10)

If you’ve tried Windows 11 and for some reason want to go back to its predecessor, timing is key. The clock begins ticking as soon as you move to Windows 11. Here’s what to do. Read more ▶

The state of 5G in the Netherlands: Expectations vs. reality

From autonomous vehicles to smart cities and superfast industry networks, 5G offers exciting opportunities for consumers, enterprises, and the public sector. Discover 5G’s impact on the Netherlands and why its rollout is taking longer than its European peers. Read more ▶

Image: Q&A: Cisco's Jeetu Patel on Apple, Webex, and the hybrid enterprise

Q&A: Cisco's Jeetu Patel on Apple, Webex, and the hybrid enterprise

"I don’t believe you can be a credible provider of enterprise software if you’re not part of the Apple ecosystem today," says Jeetu Patel, general manager and executive vice president, Cisco security and collaboration. Read more ▶

Microsoft makes virtual healthcare visits easier to manage in Teams

The company announced a slew of updates to its Teams collaboration app aimed at front-line workers, including enhancements to the virtual visit experience. Read more ▶

Will Zuckerberg’s ‘metaverse’ change everything?

Facebook wants to build the VR universe we all live and work in. Here’s what’s actually coming. Read more ▶

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