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| Mark Zuckerberg Has Finished Building His Robot Butler, Jarvis Recode | If Mark Zuckerberg's hobbies are any indication, it looks like Facebook will soon enter the smart home assistant/AI realm. AirPods Impressions: ‘Better Than Expected’ Bluetooth, Sound, and Battery Impress Early Users MacRumors | Based on the amount of flak they received after their announcement, it didn't look good for Apple's AirPods. Perhaps people were too quick to judge as early reviews show promise. Still, without a cord, people will lose a lot of AirPods. Microsoft's Biggest Wins, Fails, and WTF Moments of 2016 PCWorld | Microsoft had a big 2016, and the arrow looks to be pointing upward. But the company did make a few baffling decisions. Here are some of the biggest. |
 3 Common Help Desk Processes You Can Automate Across SaaS Apps BetterCloud Monitor | If your organization uses multiple SaaS products, automating help desk tasks across them is a great way to work more efficiently and save time. Here are three common help desk processes that you can automate by using the Zendesk and G Suite integrations in BetterCloud. ICYMI: Share Individual Tabs in Google Sheets BetterCloud Monitor | Sometimes, you might want to share a single tab of a Google Sheet without sharing the rest of it. As simple as it sounds, Google does not have a direct way to do this. That doesn't mean it's impossible--you just need to get creative. |
 SaaS Updates for December 20, 2016 What's in a name? Google Keyboard on Android has a new name (and as an added bonus, multilingual typing too). Evernote CEO Chris O'Neill outlines an action plan for privacy, Salesforce announces a new data partner on the AppExchange, and Zendesk announces a new and improved version of Link-SF. Check out the link for more information.  |
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