FEBRUARY 3, 2023

Dealer Transparency Is Key to Customer Satisfaction

Capital One reports dealers underestimate shoppers’ concerns.

U.S. Auto Lenders Rely More on Alternative Credit Reporting

Dealers can sell more cars and satisfy customers when lenders explore entire credit histories.

GM Will Sit Out Tesla-Ford EV Price War, CEO Barra Says

The automaker still expects to meet its goal of selling 1 million electric vehicles in North America by 2025, thanks in part to aggressive investments in battery production, CEO Mary Barra tells analysts during a discussion of fourth-quarter 2022 results.

Low EV Lease Rates Reflect Pricing, Inventory Issues

Leasing accounted for 12.6% of new EV purchases in 2022, less than half the 2021 share, Experian Automotive says.

Dealers Need Help Complying With Data-Protection Rules

The FTC allows dealerships to retain cybersecurity experts to help dealerships comply with the Safeguards Rule, but those experts are in short supply.

Advertisement