WardsAuto Dealer Edition
WardsAutoDealer Edition
 

OCTOBER 31, 2017

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Used-Car Leasing Sets Dealership Group Apart

“We’re excited about the opportunity used-car leasing presents,” says Mark Watson of the employee-owned Van Horn Group.

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Build Loyalty Step By Step in Dealership Service Dept.

The more information shared among departments, the better prepared sales, service and finance managers are to help customers.

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Auto Dealers Should Avoid Asking the Obvious

“The cardinal sin of building a relationship is asking someone something about themselves that you already know,” says Scott Miller, CEO of Vision Critical.

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Telematics Collaboration Could Improve Customer Satisfaction

Think about the potential benefits automakers and insurers could serve up to their mutual customers by collectively sharing telematics-based information with each other.

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North American Production Looking Up in 2018, Despite More Cuts in 2017

U.S. demand is expected to continue sliding, but factory output should start to look better in 2018.

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Video: Dealer News

Segments on today's CBT Automotive broadcast include whether one big product can make car buying seamless.

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Chevy Bolt’s Success Stings Volt Stablemate

A sale is a sale, but automakers historically dislike it when one product in the portfolio cannibalizes demand from another.

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The Environmental Downside of Battery Electric Vehicles

It takes so much energy to make batteries the Union of Concerned Scientists says BEVs with a 250-mile (402-km) range start out life with a carbon footprint 68% higher than a piston-engine car.

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