Quick Tip | Tip: Define meaningful case review indicators and criteria | General case review indicators should represent significant clinical outcomes or critical processes for which physicians are partially or completely responsible and therefore represent potential improvement opportunities. It is important to make sure that the general review indicators cover all important outcomes, such as mortalities, complications, readmissions, missed diagnoses, or misdiagnoses impacting the patient’s care and patient safety events. It is also important that these indicators are specialty-specific when appropriate. |
Quality pointers unlocked! Until Friday, all CRC visitors can score a members-only quality article | This week, CRC Daily covers all things quality. Until Friday, we’re granting all CRC e-newsletter readers and site visitors access to “Spend quality time,” a full-length, members-only article on the perks of driving alignment between quality and medical staff services functions. Happy reading! Click here to access the article. Did you know? Basic, Platinum, and Platinum Plus members of the Credentialing Resource Center (CRC) receive exclusive access to our complete collection of news and analysis, including articles from CRC's two flagship newsletters, Credentialing Resource Center Journal (CRCJ) and Medical Staff Briefing (MSB). Click here to learn more about the myriad benefits of joining the industry's premier destination for credentialing, privileging, and peer review expertise. |
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New Content: Members Only | Beyond the disruptive behavior policy: 7 keys to healthy physician-hospital staff relations | Published 9/27/17 As MSPs, we all know how challenging it can be to establish and maintain a healthy esprit de corps between physicians and hospital staff. Some of this difficulty emanates from the structure of independent medical practice in which the physician is accountable to the hospital but, at the same time, is the institution’s partner and key customer. These structural contradictions make it difficult for hospital administrators to set and maintain performance standards for things like medical records, operating room start times, core measures, and—last but not least—professional conduct. |
Sample disruptive behavior policy | Published 9/27/17 An approach hospital may use to bring disruptive behavior policies to life is providing every new physician with the same messages from the chief of staff during orientation and the credentials interview. Download this excerpt from a disruptive behavior poilcy from Glendale Adventist Medical Center in Glendale, California. It has been published with permission. |
ABPS strives for unique board certification options | Published 9/25/17 Most people don’t realize the true definition of board certification. “It doesn’t mean only being certified by the American Board of Medical Specialties (ABMS),” says Jeff Morris, JD, executive director of the American Board of Physician Specialties (ABPS). |
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CRC Announcements | Take our new poll: What do you like most about attending a conference? | What do you like most about attending a conference? Answer our new poll question and let us know. You must be signed in with your free or paid CRC account to participate. Speaking of attending a conference, registration for the 2018 Credentialing Resource Center Symposium is now open. Join us in Las Vegas, February 5-6, for dynamic training, first-class faculty, and unmatched networking. Register today to take advantage of early bird pricing. Did you miss one of our previous polls? Check out the results here. Have a pressing medical staff or credentialing topic you’d like your peers to weigh in on? Send proposed questions to Editor Son Hoang at shoang@hcpro.com, and you could see your idea showcased in a future poll. |
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| Product Spotlight | by Robert J. Marder, MD Peer review continues to rate as a top challenge in healthcare organizations. Even if they are meeting regulatory standards, organizations struggle to develop a peer review program that is unbiased and meaningful, making it difficult to change physicians’ punitive view of the process. Now in its fourth edition, Effective Peer Review has been significantly updated and revised, providing even more practical details and policies to help medical staffs reduce peer review bias and implement an approach focused on performance improvement. The book addresses ways to enhance all of the components of a successful competency assessment program, from case review to OPPE and FPPE, with entire chapters dedicated to medical staff culture, multispecialty peer review, and avoiding peer review pitfalls. Order your copy today! | |
Contact Us | Delaney Rebernik Editor Credentialing Resource Center drebernik@hcpro.com HCPro 35 Village Road, Suite 200 Middleton, MA 01949 800-650-6787 www.hcpro.com For advertising and marketing opportunities with the Credentialing Resource Center, please email dhartley@hcpro.com. | |
Career Center | Post your open positions or find your next career move with the HCPro Career Center. | |
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